Joy of
Caring

Hospitals around the world have felt the strain of the once-in-a-generation mix of challenges we face together—including seeing more pets without a similar increase in people joining our field. It’s critical that we create a sustainable future for veterinary medicine.

To get there, we are fostering collaboration and innovation to advance medical understanding in our field and provide the best care available. Our extensive network of hometown hospitals gives us an outsized opportunity to make an impact for good.

I’m proudest of how our Associates contribute to leading-edge medical advancements, from developing clinical research that envisions first-of-their-kind studies, expanding our understanding of veterinary science, to creating approaches like our Hands-Free^TM Radiology Program, which has the promise to revolutionize how we go about diagnostic imaging in a way that cares for the pet and provides a safer experience for our Associates.

We’re surrounded each day by people who care deeply and are extremely talented, and all have come together to care for pets and the people who love them. Caring for our Associates to empower them to make the impact they do is at the center of what we do. We accomplished so much this last year and I’m proudest of efforts to both care for our people and the communities we serve. There is a lot of joy in veterinary medicine, but there are challenging moments too. We took an industry-leading step to provide counseling to every one of our Associates and grew the mental health and well-being resources available to them.

At the same time, our Associates put our scale to work for good, helping communities respond and recover from natural disasters and other hardships. Together, we raised thousands of dollars to support animal welfare organizations on the front lines of flooding, fires and hurricanes. We have a responsibility to our people, to pets and to communities, and I’m excited by the opportunities that lie ahead to make an even bigger impact.